Voice Agents

AI Call Center Automation: Actionable Playbook for 2025

A practical guide to deploying AI voice agents in real-world call centers. Covers use cases, performance metrics, compliance, and tech stack choices—built for speed, scale, and real impact in 2025.

SOC 2 Essentials for AI Voice Agents: Security, Trust, and Quick Wins

A quick guide to SOC 2: what it is, why voice AI needs it, and how to prepare before security gaps cost you key deals.

U.S. Voice AI Regulations – The Founder’s Guide

Legal rules should support, not hinder, innovation. This article breaks down key U.S. laws impacting early-stage voice-AI products.

AI Voice Agents: Choosing the Right LLM

Compare GPT-4o, Claude 3.7, LLaMA 3.3 & more to choose the best LLM for your AI voice agent—fast, accurate, and cost-effective.

AI Voice Agents: Quality Assurance - Metrics, Testing & Tools

Master AI voice agent QA with STT/TTS tests, latency, UX feedback, noise resilience, and compliance. Optimize for performance, scale, and natural dialogue.

AI Voice Agents: Real-Time vs Turn-Based (TTS/STT) Architecture

Explore how AI voice agents are shifting to real-time with streaming STT/TTS, hybrid architectures, and low-latency design for lifelike, fluid conversations.

AI Voice Agents for Travel Agencies: Selection & Integration Guide

AI Voice Agents for Travel: A quick guide to using conversational AI to boost bookings, improve support, and tailor customer experiences.

How to Choose STT & TTS for AI Voice Agents in 2025: A Comprehensive Guide

Learn how to choose the right STT and TTS tech for your voice agent. Explore key metrics and top models for your use case.

AI Voice Agents: Legal, Compliance & Regulatory Map

U.S. voice AI laws are a tangled web of FTC rules, state privacy statutes, and emerging industry standards. Here’s the overview of the regulatory landscape.

AI Voice Agents: Text-to-Speech vs. Voice-to-Voice (Realtime API)

Traditional STT/LLM/TTS is flexible and cost-effective; OpenAI’s Realtime API offers top-tier real-time voice AI. Choose wisely.